Updating Store Details in Shopify (Step-by-Step SOP)
This section explains how to update your store name, contact details, and business address in Shopify.
Step 1: Open Settings → General
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Log in to Shopify Admin
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On the left sidebar, scroll to the bottom
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Click Settings
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From the Settings menu, click General
You will now see three main sections:
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Store details
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Billing address
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Store defaults
Step 2: Edit Store Details (Name, Email, Phone)
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In the Store details section, click the pencil (✏️) icon
(or click the three dots ⋯ and select Edit profile) -
A popup window will open. You can edit:
Store Name
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This is the name shown to customers on your website and emails
Store Email
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Email ID where you receive:
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Order notifications
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Customer messages
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Shopify alerts
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Store Phone
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Your official store contact number
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Displayed on website and order notifications
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After making changes, click Save
Step 3: Edit Billing Address (Business Address)
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In the same General page, locate Billing address
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Click the pencil (✏️) icon to edit
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A popup will appear. Fill in the following details carefully:
Legal Business Name
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Your official registered business name
Country / Region
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Select your country (example: India)
Address
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Your business address
Apartment / Suite (Optional)
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Fill only if applicable
City
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Your city name
State
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Your state
(example: Telangana, Karnataka, Maharashtra, etc.)
PIN Code
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Your area PIN code
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Click Save after entering all details
Step 4: Confirm and Final Check
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Ensure you clicked Save on all popups
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Close any open popups
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Recheck the updated details on the General page
✅ Your store name, email, phone number, and business address are now successfully updated.
✅ Best Practices (India-Specific)
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Use your registered business name for billing
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Keep email and phone number active for customer communication
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Ensure address matches GST and courier records
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Update details immediately if business info changes