Payment Details & Refund

Payment Detail Page

The Payment Detail Page displays complete information about an individual transaction. This page helps merchants verify payment status, track customer details, understand charges, and initiate refunds.


🔹 Header Section

At the top of the page, the following information is shown:

  • Payment Amount – Displays the total amount paid by the customer (example: ₹799.00).

  • Payment Status – Shows the current state of the transaction such as:

    • Created

    • Authenticated

    • Authorized

    • Captured (successful payment)

    • Refunded

    • Failed

  • Created On – Date and time when the payment was initiated.


🔹 Refund Action Panel

On the right side, the dashboard provides the option to:

  • Issue Refund – Used to initiate:

    • Full refund

    • Partial refund

    • Instant refund (if supported by the payment method)

This allows merchants to return money to customers directly from the dashboard.


🧾 Payment Details Section

This section contains all technical and customer-related information for the selected payment.


🔸 Identification Details

  • Payment ID – Unique Razorpay payment reference ID for tracking the transaction.

  • Bank RRN – Bank Reference Retrieval Number used for reconciliation with bank statements.

  • Order ID – Razorpay Order ID linked with this payment (used mainly in API integrations).

  • Invoice ID – Displays invoice reference if an invoice was generated.


🔸 Payment Method Information

  • Payment Method – Displays how the customer paid (UPI, Card, Netbanking, Wallet, etc.).

  • Payer Account Type – Shows the source account type (Bank Account, Wallet, Card, etc.).


🔸 Customer Details

Shows customer contact information used during the transaction:

  • Mobile Number

  • Email Address

This helps in customer verification and support handling.


🔸 Fee & Charges Breakdown

  • Total Fee – Total charges deducted by Razorpay.

  • Partner Fee – Platform or partner service fee.

  • GST – Tax applied on Razorpay charges.

  • Fee Bearer – Indicates who pays the transaction fee (merchant or customer).


🔸 Application & Metadata

  • App Name / App ID – Shows the application used to create the payment (if applicable).

  • Description – Optional description passed during payment creation.

  • Notes – Custom key-value information added during payment creation, such as:

    • Website origin

    • Internal order reference

    • Referrer system


🔸 Authorization Information

  • Late Authorized – Indicates whether the payment was authorized after the standard time window.

  • Auto Captured – Shows whether the payment was captured automatically or manually.


🔁 Refund Section

At the bottom of the page:

  • Displays current refund status

  • Shows if any refunds have already been issued

  • Provides the Issue Refund button for initiating new refunds


🎯 Purpose of the Payment Detail Page

This page is mainly used to:

  • Verify successful or failed transactions

  • Track customer and payment references

  • Reconcile payments with bank settlements

  • Initiate and manage refunds

  • Debug API or checkout related issues

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