Live View

Shopify Live View – Full Overview

Live View shows what is happening in your Shopify store right now.
All data updates in real time, including visitors, carts, checkouts, sales, and live map activity.

This section is useful during:

  • Ad campaigns

  • Sale launches

  • Festive offers

  • Peak traffic hours


What You See at the Top (Real-Time Performance)

At the top of Live View, you will see four key live metrics:

• Visitors Right Now

  • Number of people currently browsing your store

  • Updates instantly as visitors enter or leave


• Total Sales (Today)

  • Total revenue generated today

  • Updates immediately whenever an order is placed


• Sessions (Today)

  • Total number of visits to your store today

  • One person visiting multiple times counts as multiple sessions


• Orders (Today)

  • Total number of orders placed today

  • Updates live as soon as a purchase is completed


Customer Behaviour (Live Shopping Activity)

This section shows what customers are doing at this moment:

• Active Carts

  • Customers who have added products to their cart

• Checking Out

  • Customers currently on the checkout page

• Purchased

  • Orders that were completed just now

📌 This helps you understand where customers drop off—before or during checkout.


Live World Globe (Live Visitor Map)

On the right side, you will see an interactive world map showing:

  • Where visitors are browsing from

  • Where cart activity is happening

  • Where orders are placed

Map Color Indicators:

  • 🔵 Blue dots → Visitors

  • 🟣 Purple dots → Orders

You can:

  • Search for a country or city

  • Zoom in or out

  • Rotate and explore the map

This gives a global real-time view of your store activity.


Sessions by Location (Visitor Breakdown)

On the left panel, you will see:

  • Top countries, states, or cities sending traffic

  • A bar graph showing session count by location

Each bar ends with a number showing total sessions from that place.

This helps you understand:

  • Where your customers are coming from

  • Which regions are most active

  • Where to focus ads or promotions


New vs Returning Customers

This section shows today’s visitors split into:

  • New customers – First-time visitors

  • Returning customers – Visitors who came before

This helps you understand:

  • How much new traffic you are getting

  • How loyal customers return to your store


Top Products by Sales (Today)

This section shows:

  • Products that generated the highest revenue today

  • Products listed in descending order by sales

You can:

  • Scroll to see more products

  • Identify trending or fast-moving items

Useful for:

  • Stock planning

  • Flash promotions

  • Highlighting best sellers


Legend (Map Color Guide)

At the bottom-right corner:

  • 🟣 Purple → Orders

  • 🔵 Blue → Visitors

You will also see:

  • + / – buttons to zoom in or out on the map

This legend helps you quickly understand the live map activity.


✅ Best Practices

  • Monitor Live View during ad campaigns and sale days

  • Watch checkout activity to identify drop-offs

  • Use location data for regional offers

  • Track trending products in real time

Did you find this article useful?