Creating Discounts in Shopify (Step-by-Step SOP)
Discounts help attract customers and increase sales. Follow the steps below to create different types of discounts in Shopify.
Step 1: Open the Discounts Page
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Log in to Shopify Admin
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From the left sidebar, click Discounts
Step 2: Click “Create Discount”
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On the top-right corner, click Create discount
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A discount creation screen will open
Step 3: Choose the Discount Type
You will see different types of discounts. Select the one that matches your offer.
1️⃣ Amount Off Products
This discount reduces the price of specific products or collections.
Use this when:
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You want to offer discounts on selected products only
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You do not want to discount the entire order
Examples:
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₹100 off on Sarees
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20% off on all Kurtis
📌 Refer to the “Amount Off Products Discount SOP” for detailed setup steps.
2️⃣ Buy X Get Y
This is a Buy One Get One type of offer.
Use this when:
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You want customers to purchase a product to get another product free or at a discounted price
Examples:
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Buy 2 Tops, Get 1 Free
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Buy 1 Dress, Get 50% off on the second Dress
📌 Refer to the “Buy X Get Y Discount SOP” for setup instructions.
3️⃣ Amount Off Order
This discount applies to the entire cart value, not individual products.
Use this when:
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You want to give a discount on the total order amount
Examples:
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₹200 off on total order
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10% off on entire purchase
📌 Refer to the “Amount Off Order Discount SOP” for detailed steps.
4️⃣ Free Shipping
This discount removes the shipping charges for the customer.
Use this when:
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You want to offer free delivery as a promotion
Examples:
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Free shipping on orders above ₹999
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Free shipping for all customers for a limited time
📌 Refer to the “Free Shipping Discount SOP” for setup steps.
✅ Best Practices
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Clearly mention discount terms on banners and product pages
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Avoid overlapping discounts unless intentionally planned
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Test the discount using a test order before going live
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Set start and end dates to avoid manual disabling